What information do we collect online?
We collect information when you access or submit an inquiry through our websites. Our websites contain links to and portions of other sites, and we are not responsible for the privacy practices or content of these other sites. The information we collect through our websites may include:
Personal contact information that you provide to us, such as name, email address, and phone number.
Anonymous, aggregate information that is not linked to personal information which is used to generate statistical reports about the use of our site.
Information we collect through cookies or log files in order to create a profile, such as IP address, browser type, internet service provider, platform type, date/time stamp, and number of clicks, which may be tied to your personal information. This details how individual customers use our website.
Anonymous information collected from third-party service providers to serve ads on our behalf.
Security: We take commercially reasonable and appropriate steps to protect your personal information from unauthorized access or disclosure. However, given the nature of the Internet and the fact that network security measures are not infallible, we cannot guarantee the security of your information. We use encryption to protect information online, and the servers that store your personal information are housed in a secure environment.
What information do we collect offline?
We collect information when you fill out an enrollment agreement, take a tour, or submit an inquiry at one of our child care locations. This may include:
Your sensitive personal information, such as your emergency contact and release information, driver’s license number, and employer information.
Your child’s sensitive personal information, such as care needs, allergies, medications, medical care provider, and immunization history.
Your personal contact information, such as your name, address, email address, and phone number.
Little Hands Learning Center and our service providers agree at all times during the term of their employment with the clients and thereafter, to hold in the strictest confidence any information regarding the clients' personal life, businesses, families. The service providers agree not to use this information, except for the benefit of the client in performing their work; or to disclose to any person, firm or corporation, except for Little Hands Learning Center for record keeping purposes, without written permission by employer. This means, for example, our service providers will not use any confidential information about you to write a book, article, web blog or web site, or in any way contribute to such online or print publications about our customers.
For a reasonable period of time, barring any hardware or software disasters, we will retain copies of any communications you send to us (including copies of any e-mails) in order to maintain accurate records of the information we have received, such as queries and requests for advice, as well as information and content which you have submitted to us. This information will also be used to give us a better understanding of who is using our site and the aspects of the site that are of interest. The personal data you supply to us will also be used for the purposes for which you supplied it.
How is your information used?
Your information is used for purposes such as:
to provide a safe and healthy environment for the children in our care
to administer first aid and other medical care as necessary
to effectively communicate with you and respond to your inquiries
to comply with licensing regulations and other legal requirements
to operate and improve our websites
to ensure advertising is appropriately targeted
Under what circumstances may we share your information?
if we have your consent to share the information
when we retain authorized vendors to provide services on our behalf. These service providers are subject to non-disclosure obligations to protect your information.
if we need to share your information with child care center regulators, medical providers, payment processors, and financial institutions for our bona fide business purposes
if we are required by law to share information or if we have a good-faith belief that such action is necessary to comply with legal requirements.
in the event that we go through a business transition, such as a merger, acquisition by another company, or sale of a portion of our assets, any personal information you provide us may be a part of the assets transferred.
Do our websites collect personal information of children?
No. We have designed our websites for parents and adults, not children. For that reason, we do not knowingly collect personal information from children who may visit our websites, and we do not want to include any such information in our customer databases. We recommend that parents monitor their children’s use of the Internet.
We may occasionally make changes to this policy to ensure its accuracy. If we make changes, the revised policy will be posted online and the date of the newest version will be listed. Please check back frequently, especially before you provide us with personal information, to see if the policy has changed.
How can you contact us?
Little Hands Learning Center Academy
10126 S. Western Avenue
Chicago, Illinois 60643